About General Ink Supplies
General Ink Supplies is a United States-based online retailer of printer ink and toner. We help home users and businesses choose cartridges by providing product condition, cartridge references, pack contents, and printer compatibility details.
What we sell
Our catalog includes original printer-brand products and remanufactured replacement options. Product condition varies by listing. Read the individual product details to distinguish new, pre-owned, OEM-surplus, and remanufactured options before ordering.
Remanufactured replacements are not new printer-brand-manufactured cartridges. Capacity, page yield, compatibility, country-of-origin claims, and any product-specific guarantee apply only where stated in the individual listing.
How our business works
You purchase from General Ink Supplies through this website. We source products through supply and remanufacturing partners, and some orders are shipped directly by fulfillment partners. General Ink Supplies is your contact for product questions, order support, and return or exchange requests.
We ship within the United States. Review our Shipping policy for processing information. Available shipping options, costs, and estimated delivery times are shown at checkout.
Remanufactured ink quality control
Our remanufactured ink cartridges are sourced through Discount Ink & Toner / Planet Green. Planet Green describes a process that includes inspection, cleaning, component checks, and electronic and print-performance testing. Learn more about Planet Green’s remanufacturing process.
Choosing the right cartridge
Match your printer’s exact model and cartridge reference with the product listing before ordering. If you need help, send us your printer model and current cartridge reference so we can help you review your options.
Contact and customer support
Email: support@generalinksupplies.com
Phone: 707-704-6483
Business hours: Monday–Friday, 9:00 AM–5:00 PM Pacific Time
Business address:
General Ink Supplies
720 4th St E
Sonoma, CA 95476
United States
For order support, include your order number and describe the issue. Visit our Contact page for more information.
Our policies
Before purchasing, review our Return and refund policy, Shipping policy, Privacy policy, and Terms of service. Return eligibility and product-specific guarantees are subject to the details stated in the applicable policy and product listing.